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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cedric Richardson

November 14, 2025

5  out of  5
rating by Cedric Richardson
"A Huge Thank you! Raven Peoples She is fantastic and exemplifies the highest level of professionalism. I contacted State Farm to combine a vehicle into our account since I was unable to view my insurance card for that specific vehicle. She also gave me numerous alternatives for coverage levels on all of the vehicles we own, allowing me to choose the sort of coverage that works best for me. She was quite helpful throughout the process. She was able to integrate the accounts, and I was able to view and print my insurance card. She worked her magic as she always did. Thanks Raven."
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john lloyd

November 14, 2025

5  out of  5
rating by john lloyd
"Very friendly and helpful. Kenya is amazing."
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Joyce Allen

November 8, 2025

5  out of  5
rating by Joyce Allen
"I had a great experience working with Kenya. She took her time going over all my coverage options for both homeowners and car insurance and made sure I understood everything clearly. She was professional, patient, and knowledgeable throughout the entire process. I really appreciate how she explain the quotes and helped me choose the best coverage for my needs. I highly recommend her if you're looking for someone who truly cares and takes the time to make sure you are covered the right way! Thanks Kenya!"
We responded:
"Joyce, thank you so much for sharing your wonderful experience! We truly appreciate your kind words. We're glad Kenya took the time to thoroughly explain all your coverage options and helped you choose the best protection for your needs. Her professionalism, patience, and care are exactly what we strive to provide to every client. Thank you for recommending Kenya and Tyna Carter State Farm. We look forward to continuing to serve you!"
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Ashley Patterson

November 6, 2025

5  out of  5
rating by Ashley Patterson
"I had the pleasure of working with Kenya Crumble. She is very professional and knowledgeable. It was great working with her."
We responded:
"Thank you, Ashley, for your kind words! Kenya and the team at Tyna Carter State Farm are glad to hear you had a great experience working together. We pride ourselves on professionalism and knowledge, and it’s wonderful to know Kenya delivered just that. We look forward to assisting you again in the future!"
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Margery Carazzone

November 6, 2025

5  out of  5
rating by Margery Carazzone
"Ms. Kenya Crumble was extremely helpful, knowledgeable and efficient in helping me obtain homeowner's and car insurance. Everything went very smoothly thanks to her expertise and prompt responses. I recommend her and her agency to anyone looking for an insurance company to do business with. Thank you Kenya!"
We responded:
"Thank you so much for your kind words, Margery! The entire team at Tyna Carter State Farm is delighted to hear that your experience obtaining homeowner's and car insurance went smoothly. Kenya’s knowledge, efficiency, and prompt responses are qualities we’re proud of, and we're glad she could assist you so well. We truly appreciate your recommendation and look forward to serving you in the future. Thank you for choosing Tyna Carter State Farm!"
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Shemeka Brazell

November 5, 2025

5  out of  5
rating by Shemeka Brazell
"My experience with Tyna and her staff is top tier‼️ My agent is Kenya. Kenya, is very professional, prompt and courteous. She is very attentive, personable and friendly. She will go over and beyond to make sure superb service is rendered. I love the atmosphere they treat you like family while protecting you and your personal belongings. 10/10 I highly recommend ‼️"
We responded:
"Shemeka, thank you so much for your fantastic review! We are thrilled to hear about your top-tier experience. Kenya takes great pride in providing professional, prompt, and personable service, and it’s wonderful to know she made you feel like family while ensuring your protection. Your recommendation means the world to us! Thank you for trusting Tyna Carter State Farm! We look forward to continuing to serve you with the same care and dedication."
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Karan Pronounced KaRON White

November 5, 2025

5  out of  5
rating by Karan Pronounced KaRON White
"Kenya was very professional and took the time to explain my rate. She went out of her way to explain how the beacon works and how it could help reduce my rate. She made herself available even after hours. Good customer service is at an all-time low, so Kenya, thank you for being one of the few who give quality customer service."
We responded:
"Thank you so much for your wonderful review, Karan! Kenya and the entire team at Tyna Carter State Farm truly appreciate your kind words. We're delighted to hear that Kenya provided you with professional, thorough service and took the time to explain everything clearly, including how the beacon can help reduce your rate. Going above and beyond for our customers is what we strive for every day. Your recognition means a lot to us. Thank you for choosing Tyna Carter State Farm!"
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Angelique Jones

October 27, 2025

5  out of  5
rating by Angelique Jones
"Kenya is amazing! She’s super helpful, patient, and went above and beyond to make sure I understood my coverage. Definitely recommend her to anyone looking for great service and peace of mind! Thank you so much Kenya!"
We responded:
"Thank you so much Angelique for your wonderful recommendation! Kenya and the team at Tyna Carter State Farm are so pleased to hear that she provided you with helpful, patient, and thorough service. It’s our goal to ensure you feel confident and informed about your coverage. We truly appreciate your kind words!"
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Torrie Oliver Davis

October 27, 2025

5  out of  5
rating by Torrie Oliver Davis
"I am so glad we changed over Kenya is knowledgable, friendly, professional and she is fast. It is a really good."
We responded:
"Torrie, we’re delighted to hear that you’re happy with your decision to switch! Kenya’s knowledge, friendliness, professionalism, and quick service are qualities we’re proud of here at Tyna Carter State Farm. Thank you for trusting us with your insurance needs!"
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Luther Davis

October 24, 2025

5  out of  5
rating by Luther Davis
"Kenya, was very professional, helpful and moved quickly. The service and the price was worth the switch from my previous agent."
We responded:
"Thank you, Luther for sharing your positive experience! Kenya and the team at Tyna Carter State Farm are committed to providing professional and efficient service, and we’re thrilled to hear the switch was worth it for you. We appreciate your trust and look forward to continuing to serve your insurance needs!"
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Johnnetta Baskin-White

October 6, 2025

5  out of  5
rating by Johnnetta Baskin-White
"Raven is very polite, knowledgeable, and a joy to talk to! She got my new car insurance transferred in no time! Thank you, Raven!"
We responded:
"Johnetta, we’re so glad to hear Raven was able to assist you quickly and with such great service! At Tyna Carter State Farm, we pride ourselves on having knowledgeable and friendly team members like Raven to make insurance easy for you. Thanks for choosing us!"
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Janay Stokes

October 3, 2025

5  out of  5
rating by Janay Stokes
"You all come see Raven for all your insurance needs! She has an awesome personality and very helpful. :)"
We responded:
"Thank you, Janay for the recommendation!! Raven and the entire team at Tyna Carter State Farm truly appreciates your support! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Samuel Battle

October 2, 2025

5  out of  5
rating by Samuel Battle
"RrrrfrrrrrrttgtrrfbrrrrrrrtKenya brrrrrrrr rrrbrrrr br brr brrtrrrrr to r trrfrrrrrrgfg bgbrr rrfrrrtmade our change from State Farm Georgia to State Farm Alabama r rrrrrrrrrrrrrfffrrrfrrrrtrrfrrrrrrgrrrrffrrrbrrrrrrtrrbrrfrrbgbrbtrrrbrrrrfbfrtrtrtbrbgttrtrrtfrrrrbrrbferferrrrrrrrrnfrrrfrbrrrffrrbrrrfrrrfrrrtbrrfrrrrtrrfeebrrrbrrrrrrgrrrrrrrrrfrrrfrrrf the brrgtrr rrfnbrrr rrbt my daughter and I. Great Job!!!!!"
We responded:
"Samuel, welcome to Montgomery! We’re honored by your positive feedback! Kenya and the entire team at Tyna Carter State Farm look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Cedric Jackson

September 24, 2025

5  out of  5
rating by Cedric Jackson
"Ms. Kenya Crumble provided outstanding customer service while helping to make needed changes to my policy. She was very professional and patiently walked me through the required changes to ensure everything was correct. Tyna Carter's team is top notch and consistently meet or exceed expectations! Kudos!"
We responded:
"Thank you C Jackson for sharing your experience! Crisslyn Jones and the entire Tyna Carter State Farm team are delighted to hear that she provided professional, patient, and informative service throughout your insurance process. We’re committed to helping you find the best coverage for your needs and appreciate your kind recognition. Kudos to you as well for being such a wonderful client!"
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Cicely Ruiz

September 17, 2025

5  out of  5
rating by Cicely Ruiz
"I had the pleasure of working with Raven Peoples who was very knowledgeable. She had excellent customer service and professionalism. She demonstrated attention to detail ensuring nothing was overlooked and made sure to follow up as promised. I felt confident throughout the entire process knowing that I was receiving expert guidance to meet my needs. I highly recommend Raven at Tyna Carter State Farm Insurance to anyone seeking a knowledgeable and reliable insurance professional."
We responded:
"Cicely, thank you so much for your kind words! Raven and everyone at Tyna Carter State Farm Agency truly appreciate your recommendation. We're delighted to hear that Raven’s knowledge, professionalism, and attention to detail made you feel confident throughout the process. It’s our goal to provide expert guidance tailored to your needs, and your feedback means a lot to us. We look forward to continuing to serve you!"
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James Shannon

September 7, 2025

5  out of  5
rating by James Shannon
"Awesome! She deserves a raise."
We responded:
"Thank you, James, for sharing your experience with Tyna Carter State Farm Agency! We’re thrilled to know you had a positive experience with us and your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Tawana Nettles

September 4, 2025

5  out of  5
rating by Tawana Nettles
"I have been with this location for a number of years and they always answer ALL my questions quickly and throughly. Most recently, Raven helped with my questions and she was so polite and supportive. Thanks again guys!"
We responded:
"Tawana, thank you so much for your kind words and continued trust in our team! We're thrilled to hear that Raven provided you with polite and supportive assistance. We’re always here to help at Tyna Carter State Farm and look forward to serving you for many more years to come!"
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Carter 6

September 2, 2025

5  out of  5
rating by Carter 6
"I give Raven an A+++ with all her efforts of getting my claim handled. Fantastic job Raven!"
We responded:
"Carter, We’re thankful for your feedback! It’s our pleasure to assist you with your claim and insurance needs. If there is anything else we can do to help, please let us know!"
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Jay Choice

August 28, 2025

5  out of  5
rating by Jay Choice
"I had such a great experience working with Kenya Crumble. She was extremely helpful, knowledgeable, and patient in answering all of my questions. Insurance can sometimes feel overwhelming, but Kenya made the process smooth and stress-free. She took the time to explain my options in detail and helped me find the coverage that best fit my needs and budget. I truly appreciate their professionalism and kindness—I feel confident knowing I’m in good hands. Highly recommend! Thanks Kenya !!!! - Alexia"
We responded:
"Jay, thank you so much for your wonderful review! Kenya and the entire team at Tyna Carter State Farm Agency are thrilled to hear about your positive experience. We're glad Kenya could make the insurance process smooth and stress-free while finding the best coverage for you. We truly appreciate your recommendation, and we are happy to be your good neighbor!"
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Michael Williams

August 22, 2025

5  out of  5
rating by Michael Williams
"The whole office was great, very professional and easy to work with. Kenya Crumble really stood out — she took her time, explained everything clearly, and made the process smooth. I appreciate the way she handled everything."
We responded:
"Michael, we’re honored by your positive feedback! We're delighted to hear that the entire team at Tyna Carter Insurance Agency provided you with professional and easy to work with service. Kenya Crumble will be especially happy to know her efforts made a positive impact. We appreciate your trust in us and look forward to assisting you again in the future!"
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Daryl Toney

August 21, 2025

5  out of  5
rating by Daryl Toney
"Crisslyn Jones is phenomenal. She was patient while working through some timing obstacles with switching carriers and provided great information and customer service. She followed up and checked on me. She answered all my questions and made the transition seamless."
We responded:
"Thank you, Daryl, so much for your kind words! We're thrilled to hear that Crisslyn Jones and the team at Tyna Carter Insurance Agency provided exceptional service and made your transition seamless. Your satisfaction is our top priority, and we'll be sure to share your compliments with Crisslyn. If you ever need assistance in the future, please don't hesitate to reach out to us!"
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Faye Banks

July 29, 2025

5  out of  5
rating by Faye Banks
"I called Mrs. Carter’s Statefarm office for a quote and spoke to a Ms. Diamond who was very pleasant and understanding. She gave me a great and reasonable quote, that I told her I would definitely call her back. I called this morning and Ms. Diamond was not there, but Ms. Kenya asked if she could help me and I explain the situation and she went above and beyond to make sure my policies were correct and she even found me some extra discounts. I really appreciate working with this statefarm office. I am confident my insurance needs will be met with care and compassion. Thank for your time and patience with me. Thanks again."
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kenyatta bates

July 29, 2025

5  out of  5
rating by kenyatta bates
"I would like to commend the staff at this agency for continually working with me & following up with phone calls with me regarding car insurance quotes and renters insurance. What makes this even more dynamic is although until recently I was not ready to get auto insurance with this company, they continually followed up with me to see was ready. I am fairly new to Alabama and I just wasn’t ready to have auto insurance provided in this state. I did get renters insurance from their agency months ago and the agents were very patient with all of my questions“ & needs. They definitely made me feel comfortable with choosing them as a renters insurance agent so now I feel comfortable that I have chosen them to be my auto insurance patient"
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Jimmy Johnson Jr.

July 28, 2025

5  out of  5
rating by Jimmy Johnson Jr.
"Great staff with reliable service. Enjoy doing business with them."
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Patricia Reevey

July 24, 2025

5  out of  5
rating by Patricia Reevey
"I had the pleasure of working with Jerimiah Zeigler at the Tyna Carter - State Farm Insurance Agency in Montgomery, AL, and I can confidently say the experience was exceptional. From the very first contact, Jerimiah was attentive, responsive, and truly committed to understanding both my business and personal insurance needs. He asked the right questions, offered tailored solutions, and delivered outstanding customer service every step of the way. This office operates with a high level of professionalism and offers a true white-glove experience to their clients. Even when Jerimiah was out of the office, Kenya seamlessly stepped in to ensure our transaction was completed without delay—demonstrating the strength and reliability of the entire team. Thank you for making this experience so smooth and pleasant. I look forward to continuing our relationship and highly recommend this team for anyone seeking knowledgeable and dependable insurance professionals."
We responded:
"Patricia, thank you for your thoughtful and detailed review! Jerimiah Zeigler, Kenya, and the entire Tyna Carter State Farm Insurance team are grateful for your kind words. We’re committed to providing personalized, professional solutions for both your business and personal insurance needs, along with exceptional service every step of the way. It’s wonderful to hear that our team was able to make your experience smooth and pleasant. We look forward to continuing to support all your insurance needs for years to come!"