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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rae Bae

May 29, 2025

5  out of  5
rating by Rae Bae
"I love working with all the agents at this location. Today's experience with Ms.Kenya was easy professional and quick. I highly recommend Tyna Carter's State Farm 🥰"
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Zoie Davis

May 29, 2025

5  out of  5
rating by Zoie Davis
"Diamond helped me, she was very helpful and thorough! Definitely a 10/10 service"
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Chalandra Tolliver

May 28, 2025

5  out of  5
rating by Chalandra Tolliver
"I met Mr. Jerimiah Zeigler at my church when he did a presentation on different insurance. One thing I can say he’s a man of his word, very informative, and truly tries to get you the best deal for your budget! Highly recommend speaking with him for any quotes or either if you’re ready to get some kind of coverage!"
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Cedric Richardson

May 28, 2025

5  out of  5
rating by Cedric Richardson
"Huge Thank you, Kenya Crumble! She is wonderful and demonstrates the highest level of professionalism today. I contacted State Farm to add a vehicle to our account and was connected with Kenya. She was very helpful throughout the entire process. She described the several options accessible to me so I could choose which one I preferred. I also informed her of an error in our account, which she started to work on and address, and informed me of the following steps. She also wanted to touch base in a week to ensure my accounts were combined into one."
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Ricky Blackmon

May 27, 2025

5  out of  5
rating by Ricky Blackmon
"Kenya at State Farm was fantastic! She helped me get the right coverage for two additional vehicles and made the process so easy. Super professional, patient, and friendly—I highly recommend her if you want great service and peace of mind."
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Holly Erickson-King

May 22, 2025

5  out of  5
rating by Holly Erickson-King
"Thank you Kenya for your excellent service! We called Tyna Carter's office needing same-day auto insurance for our new car, and Kenya delivered. After shopping, we found we were able to get the best policy for the price with State Farm (especially considering our multi policy discount). We were also able to save on our homeowners policy by switching to State Farm. Kenya is friendly, professional, knowledgeable, and, when State Farm's payment platform was down, she followed through with a Temporary Binder to ensure we were covered that day. We greatly appreciate her help!"
We responded:
"Holly, Thank you so much for your fantastic review! We’re thrilled to hear that Kenya provided excellent service in securing your same-day auto insurance and helped you save on your homeowners policy with Tyna Carter State Farm. Your satisfaction is our top priority, and we're here for you whenever you need assistance. Thank you for choosing us, and we look forward to serving you in the future!"
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tonya perdue

May 20, 2025

5  out of  5
rating by tonya perdue
"My experience with Tyna Carter were very refreshing she were very helpful she helped me the whole way through the process happy that I got insurance with State Farm."
We responded:
"Thank you so much Tonya for your fantastic review! I’m delighted to hear that your experience with me at Tyna Carter State Farm Agency was refreshing. We’re thrilled to have you as part of our State Farm family! If you ever need anything in the future, please don’t hesitate to reach out. Your satisfaction means the world to us!"
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Aaron Williams

May 19, 2025

5  out of  5
rating by Aaron Williams
"Kenya was great in assisting me with my insurance needs."
We responded:
"Aaron, Thank you so much for your review! We're thrilled to hear that Kenya was able to assist you with your insurance needs. At Tyna Carter State Farm Agency, we strive to provide exceptional service, and it's great to know that Kenya made a positive impact. Looking forward to serving you for your future needs!"
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Samuel Battle

May 5, 2025

5  out of  5
rating by Samuel Battle
"Kenya made our change from State Farm Georgia to State Farm Alabama seamless for my daughter and I. Great Job!!!!!"
We responded:
"Samuel, welcome to Montgomery! We’re honored by your positive feedback! Kenya and the entire team at Tyna Carter State Farm look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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James Jemison

April 29, 2025

5  out of  5
rating by James Jemison
"Stepped into the office for auto insurance and left out with auto and homeowners insurance. Kal made my day great."
We responded:
"Thank you, James! We are delighted to know that Kal made your day at Tyna Carter State Farm. Thank you for allowing us to take care of your auto and homeowner insurance. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kween Rising

April 9, 2025

5  out of  5
rating by Kween Rising
"Raven is such a pleasure to work with. She’s polite and professional and takes thorough time to educate her clients. Thanks for all you do, Raven."
We responded:
"Thank you, Kween, for sharing your experience with Raven at Tyna Carter State Farm! We are committed to educating our customers and ensuring they have the right coverage tailored to their needs. If you ever have any questions or need assistance, please know that we’re here to help life go right!"
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Paul Gourdine

April 4, 2025

5  out of  5
rating by Paul Gourdine
"My encounter with Raven was like a breath of fresh air. I came to the call for help frustrated and flustered, and she was able to calm my concerns and champion my policy so that instead of paying more, I was to pay less. She is truly an asset to the organization, and her creative prowess and intuitive decision-making ability made this experience one worth sharing Kudos to you for your amazing customer service. Paul"
We responded:
"Paul, thank you so much for your wonderful 5-star review! We're thrilled to hear that your encounter with Raven was such a positive experience. We truly appreciate your kind words about her creative prowess and intuitive decision-making. Raven is indeed an asset to our organization, and your feedback reinforces the exceptional customer service we strive to provide. Thank you for sharing your experience, and we look forward to assisting you again in the future!"
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Letitia Perkins

April 2, 2025

5  out of  5
rating by Letitia Perkins
"Heart warming atmosphere when I stepped in the office. Excellent customer service from Mr.Zeigler. I told him what I was looking for and he found it."
We responded:
"Thank you for your fantastic 5-star review! We’re delighted to hear that you experienced a heartwarming atmosphere in our office. It’s wonderful to know that Mr. Zeigler provided you with excellent customer service and was able to find exactly what you were looking for. Your kind words mean a lot to us. We look forward to seeing you again soon!"
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david pouncey

April 1, 2025

5  out of  5
rating by david pouncey
"Dealt with representative Kenya Crumble, who was extremely helpful and knowledgeable, and she went the extra mile to help me, which is so appreciated these days. Highly recommended!"
We responded:
"David, we appreciate your review! We are so glad to know that your experience with Kenya was a great one. Helpful and knowledgeable is what we strive for at Tyna Carter State Farm. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Donnell Pinkston

April 1, 2025

5  out of  5
rating by Donnell Pinkston
"If I could give 10 stars I would! Raven was so helpful and very professional! I recommend anyone looking for a homeowners/auto policy to contact Tyna Carter."
We responded:
"Wow! Thank you, Donnell, for your glowing 5-star review! If we could give you 10 stars for your kind words, we absolutely would! We’re so glad to hear that Raven provided you with such helpful and professional service. Your recommendation of Tyna Carter State Farm for home and auto insurance is greatly appreciated and speaks volumes about the quality of our team. We’re here to help whenever you need us, and we look forward to exceeding your expectations again in the future!"
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Mike Granderson

March 28, 2025

5  out of  5
rating by Mike Granderson
"Stepped in to get auto docs, but Kal assisted me with home and life insurance. I am satisfied with this office service and professionalism."
We responded:
"Mike, thank you for your fantastic 5-star review! We’re thrilled to hear that Kal was able to assist you not only with your auto documents but also with your home and life insurance needs. It’s wonderful to know that you are satisfied with our office's service and professionalism. We at Tyna Carter State Farm strive to provide comprehensive support to our clients, and we’re glad that Kal could meet your needs. If you have any further questions or need assistance in the future, please don’t hesitate to reach out!"
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Monica Porter

March 27, 2025

5  out of  5
rating by Monica Porter
"Awesome service here at State Farm. Kal Jackson did such an amazing job exceptional service, very professional and excellent customer service."
We responded:
"Thank you, Monica! We’re thrilled to hear that you had an awesome experience at Tyna Carter State Farm with Kal. It’s great to know that she provided you with exceptional service and professionalism. We appreciate your feedback and look forward to serving you again and again. "
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Charles Terry

March 14, 2025

5  out of  5
rating by Charles Terry
"Huge Thank you to Kenya Crumble! She is outstanding with the highest level of professionalism. She answered all of my questions and made me feel like family. I'm glad I chose Tyna Carter- State Farm Insurance Agent for my family insurance needs. My wife and I are very satisfied with our experience! We recommend that you call and speak with Kenya for your insurance needs as well."
We responded:
"Thank you so much Charles for your kind words! We’re delighted to hear that Kenya Crumble provided you with outstanding service and made you feel like family. At Tyna Carter State Farm, we strive to ensure our clients feel supported and well-informed. We're glad to know that you and your wife are satisfied with your experience, and we truly appreciate your recommendation. If you need anything else, don’t hesitate to reach out"
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Lashawna Hollis

March 12, 2025

5  out of  5
rating by Lashawna Hollis
"Amazing team. Ms. Crater and team are wonderful. Any questions you have dealing with home, life, and car insurance. They are on top of it. Thanks to everyone for you time and effort. Special thanks to Raven and Kenya for your help this morning."
We responded:
"Thank you so much for your fantastic 5-star review! We’re so happy to hear that you had a wonderful experience with Ms. Carter and our entire team. It's great to know that we could assist you with your home, life, and car insurance questions. We will be sure to inform Kenya and Raven about your kind words! We truly appreciate your feedback and look forward to continuing to serve you."
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Jesse Brown

March 11, 2025

5  out of  5
rating by Jesse Brown
"The best affordable insurance there is service was quick, easy, and friendly I recommend them to anyone who is looking for some good insurance."
We responded:
"Jesse, thank you so much for your wonderful review! We’re glad to hear that you had a great experience with our Tyna Carter State Farm agency. Your satisfaction means a lot to us. If you ever need any assistance in the future, please don’t hesitate to reach out. We are always here to help!"
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Costella POUNCY

March 11, 2025

5  out of  5
rating by Costella POUNCY
"The assistance I received in transferring my home insurance to this agent was extremely helpful. I was also able to receive some additional information that was beneficial with other issues regarding auto insurance. I will be reaching out to this agent in the near future for additional assistance."
We responded:
"Thank you so much Costella for your positive feedback! I’m delighted to hear that your experience with moving your home over was a good one. At Tyna Carter State Farm, we are always here to help, and we look forward to assisting you in the near future!"
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Shaphat Yisrael

March 6, 2025

5  out of  5
rating by Shaphat Yisrael
"Great agent. Nothing but positive vibes. Tyna offer the necessary suggestions that allowed me to consider all my needs for insurance. Highly recommend........."
We responded:
"Shaphat, thank you so much for your kind words! We’re thrilled to hear that Tyna was able to provide you with the suggestions you needed to make an informed decision for your insurance. Our goal is to ensure that all our clients feel informed and confident in their choices, and it’s wonderful to know we succeeded in your case. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Philander Rodgers

February 28, 2025

5  out of  5
rating by Philander Rodgers
"Tyna Carter is such a pleasure to work with. She listens to understand your needs and will do what she can do to help you. Go see her for your life, auto and home needs."
We responded:
"Thank you so much Philander for your wonderful review! We’re delighted to hear that you had a positive experience working with Tyna. Her commitment to understanding her clients’ needs and providing tailored solutions is truly what sets her apart. We appreciate your recommendation for life, auto, and home insurance, and we’re here to help whenever you need us. Thank you for choosing us, and we look forward to assisting you for years to come!"
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Raphael Chappell

January 30, 2025

5  out of  5
rating by Raphael Chappell
"Ms. Raven is a life saver, she went above and beyond to make sure I was taken care of. Most importantly she listened to my concerns and find a way to handle my problems. If it wasn’t for Raven, I would be looking for another insurance company. I highly recommend contacting Raven at State Farm for your insurance needs."
We responded:
"Thank you so much for your nice review! We’re glad to hear that Ms. Raven was able to provide you with such exceptional service. It’s wonderful to know that her attentiveness and dedication made a positive impact on your experience. We truly appreciate your recommendation and are grateful to have you as a client. If you ever have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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Chris Shannon

January 26, 2025

5  out of  5
rating by Chris Shannon
"Tyna has been my agent for as long as i've had insurance and i've had nothing but positive experiences. Any issues i had were handled with a professional and friendly demeanor, and everything was resolved in a timely manner. Communication is smooth, be it through email or scheduled office visits."
We responded:
"Chris, thank you so much for your kind words and for trusting Tyna Carter State Farm with your insurance needs over the years! We are so glad you have had a positive experience with us and know we are here if you need us. We appreciate you and we look forward to serving you for many years to come. "