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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jerica Urquhart

October 10, 2024

5  out of  5
rating by Jerica Urquhart
"Kal was amazing! Listened to my needs and put together the best policy for my family and I. She is the reason I decided to stick with State Farms"
We responded:
"Thank you so much Jerica! We’re so glad to hear that Kal was able to take care of your needs and help you find the best plan for your insurance needs. We truly value your trust and loyalty, and we’re glad Kal made such a positive impact here at Tyna Carter State Farm!"
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wjquinn

September 26, 2024

5  out of  5
rating by wjquinn
"Tyna and her team is awesome with customer service and providing insurance for auto, home and life. They can save you money on a policy and make great recommendations to protect you and your family! Thanks Tyna and Team"
We responded:
"Thank you so much Jason for your kind words! We’re thrilled to hear that you had a great experience with our team. It’s our pleasure to help you find the right coverage and savings for your auto, home and life needs. We truly appreciate your trust in us!"
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Brianna Seales

August 9, 2024

5  out of  5
rating by Brianna Seales
"Q Howze assisted me in finding life insurance today. He was very knowledgeable and professional. He is such an asset to your team and I will continue to reach out to him for all of my insurance needs. Thanks again Q!"
We responded:
"Thank you so much Brianna for taking the time to leave such a wonderful review! At Tyna Carter State Farm we strive to provide exceptional service and having team members like Q is what makes that possible. We appreciate your trust in us for your insurance needs, and we'll be more than happy to assist you in the future. "
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Keera Floyd

August 6, 2024

5  out of  5
rating by Keera Floyd
"I am so grateful! Agent Kal made my insurance experience so easy! I will definitely be recommending this agency. Friendly customer service, knowledgeable about and Insurance policies. Kal and Tyna thank you!!!"
We responded:
"Keera thank you so much! We're delighted to hear that Kal made your insurance experience easy and provided friendly customer service. We'll be sure to pass along your kind words to Kal and Tyna and let them know how much you appreciated their knowledge and assistance. We're thrilled to hear that we met your expectations and that you'll be recommending our agency to others. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We're here to help and we appreciate your support!"
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Angela “Country Red” Kie

July 22, 2024

5  out of  5
rating by Angela “Country Red” Kie
"Let me start by saying my experience with State Farm has been more than expected. I literally can say just one phone call away for all my questions and needs. Personally, like to say thanks to agent ,Q. Howze, I was in search of home owner's insurance coverage and he deligently work to come up with policy to suit my needed coverage. Trust when I say it's never too late to check out what's available. Many times we are to busy with the hustle of everday life we neglect to update home values and its contents overtime. Please reach out to them for your insurance needs. I have an excellent rate on full vehicle coverage as well. Thanks to the Tyna Carter team yall are superb."
We responded:
"Angela, thank you for your wonderful 5-star review! We are happy to hear that we have exceeded your expectations and appreciate you sharing your experience. We are delighted Q. Howze found the perfect homeowner's insurance coverage and took care of your auto needs. The Tyna Carter team strives to provide comprehensive and affordable insurance solutions to all our valued customers. Thank you again for choosing Tyna Carter State Farm and for your kind words! If and when you need us, know that we are here to help. "
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Cynthia Knight

July 16, 2024

5  out of  5
rating by Cynthia Knight
"Thank you Q for your patience and professionalism. I had several issues that needed to be resolved. Q worked very deligently until each issue was resolved. He even followed up with me at the end of the day to ensure that everything was satisfactory. Customer service superb. Thanks again Q."
We responded:
"Cynthia, thank you so much for your wonderful 5-star review! We are delighted to hear about your positive experience with Q. His patience, professionalism, and dedication to resolving your issues are qualities we highly value in our team members. It's fantastic to know that Q worked diligently to resolve each of your issues and followed up to ensure everything was satisfactory. Providing superb customer service is our top priority, and your feedback confirms that we are on the right track. We truly appreciate your kind words and your recognition of Q's efforts. If you have any further questions or need additional assistance, please don't hesitate to reach out and thank you for choosing Tyna Carter State Farm!"
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Jaquincey Howard

July 16, 2024

5  out of  5
rating by Jaquincey Howard
"I give Tyna Carter angency 5 stars, for they always go above the rim to find a way to assist me with my insurance needs and have worked with me during times needed as well! I appreciate them all, but special shout out goes to my agent Mr. Quwanya Howze for his service💯‼️"
We responded:
"Thank you so much Jaquincey for your glowing 5-star review! We are happy to hear that you’ve had such a positive experience with Tyna Carter’s agency. It’s incredibly rewarding to know that our team has consistently gone above and beyond to assist you with your insurance needs. A special shout-out to Quwanya for his exceptional service—your recognition means a lot to us. We appreciate you and look forward to serving you for many years to come!"
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monalisa gordon

July 4, 2024

1  out of  5
rating by monalisa gordon
"My monthly payment,changes every month, who does that!!! It should change every 6 to 12 months.these folks don't know what they're doing. What nonsense !!"
We responded:
"Monalisa, thank you for taking the time to share your feedback! I’m truly sorry to hear that you’ve had a frustrating experience with your insurance payments changing every month. We understand how confusing and inconvenient this can be. Insurance payments can sometimes vary due to several factors such as policy changes, adjustments in coverage, or changes in risk factors. These changes are typically determined by corporate policies and not controlled locally, which can indeed make it more challenging. However, it’s important to us that you have a clear understanding of why these changes are happening and how they affect you. We would appreciate the opportunity to discuss your situation in more detail to address your concerns and provide clarity. Please feel free to contact our office directly at 334-272-5433 so we can discuss your policy and hopefully provide a better understanding of what happened. We value your business and hope to have the chance to assist you further."
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Keondre Jackson

July 3, 2024

5  out of  5
rating by Keondre Jackson
"Called in a couple of days ago to get a quote for renters insurance and KAL helped me. She was professional and down to earth. Look forward to doing more business here."
We responded:
"Thank you so much Keondre for your kind words and for taking the time to leave us a 5-star review! We're delighted to hear about your positive experience with Kal. It's wonderful to know that Kal was able to assist you effectively. We look forward to continuing to serve you and assisting with any of your future insurance needs. If you have any additional questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Tyna Carter State Farm, and we look forward to doing more business with you!"
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Ivorie Penn

July 1, 2024

4  out of  5
rating by Ivorie Penn
"Tyna Carter and her staff are absolutely amazing!! They always welcome you with warmness and my agent Quwan’ya Howze is the absolute best! He’s been there to help guide and assist me with both renters and auto insurance from day one, I wouldn’t trade him or the team."
We responded:
"Ivorie, thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that you find Tyna Carter and our team amazing and welcoming. It's wonderful to know that Quwan’ya Howze has been able to assist you with both renters and auto insurance from day one. Your satisfaction is our top priority, and it's incredibly rewarding to hear that you wouldn’t trade our team for anything. We're committed to providing the best possible service, and your feedback motivates us to keep improving. We would love to know how we can earn that 5-star rating from you! :) If you have any additional questions or need further assistance, please let us know. Thank you for choosing Tyna Carter State Farm!"
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Chantavia Traywick

June 24, 2024

5  out of  5
rating by Chantavia Traywick
"Worked with Quwanya he was a professional and knowledgable person. Help me through finding the best home insurance rate. Had great patience with me being a New Home buyer with a million questions."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Quwanya. Providing professional and knowledgeable service is our top priority, and we're glad to know Quwanya was able to help you find the best home insurance rate. Your satisfaction is incredibly important to us, and it's great to hear that we met your expectations. Thank you for choosing our agency!"
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Julia

June 14, 2024

5  out of  5
rating by Julia
"Spoke with Kal on today she were very helpful and polite. She were able to get me a quote and get my rental insurance started up for my new home. 10/10 for kal 😀"
We responded:
"Julia, thank you for sharing your experience with Kal and for choosing Tyna Carter State Farm for your rental insurance needs! We appreciate you! :)"
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Briana Jones

June 13, 2024

5  out of  5
rating by Briana Jones
"Q was very helpful and supportive. This establishment is nothing less of 5 stars."
We responded:
"Thank you Briana! Q and the team at Tyna Carter State Farm love to hear that our customers are satisfied with our service. Looking forward to serving you for your future needs. "
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XAVIER CURRY

June 7, 2024

5  out of  5
rating by XAVIER CURRY
"There was a mix up with my insurance causing my mortgage to jump by almost $300!. My mortgage company said it was my insurance. I called Q from Statefarm. He looked and saw it was the mortgage company. Long story short we had a 3 way conference call with myself, Q from Statefarm and the mortgage company and he explained the issue. The mortgage company fixed it. Thanks Q!"
We responded:
"Thank you Xavier for sharing how Q saved the day! Service is what we do at Tyna Carter State Farm and just know that if you need us we are there. :)"
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Jazmine Davis

June 3, 2024

5  out of  5
rating by Jazmine Davis
"Today I called in and asked Q to add my new vehicle and it didn’t even take him 15 mins to get the temporary card to me. He always make sure my needs are met and educate me on the new things on my account. I love the Tyna Carter team!"
We responded:
"Thanks so much Jazmine for the sweet review! The Tyna Carter team loves you too and appreciate you choosing us. "
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Paiton Jeffries

May 31, 2024

5  out of  5
rating by Paiton Jeffries
"Tyna Carter is one of the best agents I’ve ever dealt with!"
We responded:
"Thank you so much for the 5-Star review Paiton! We love to hear that you think our agent is one of the best. We couldn’t agree more. :)"
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Stefanie Davis

May 6, 2024

5  out of  5
rating by Stefanie Davis
"The level of experience and customer care I received is unexplainable. Bree was exceptional and went way out her way, and above her job duties. Bree personally took time from her job in her personal vehicle to see that I made it home safely from being stranded on the roadside to getting my to a car rental agency so I could pick up my young adult daughter from her last day of dorm living on campus which was three hours from where we live. That was a God sent as I have no family or friends here locally to do what she’s done, and for that I’m grateful and thankful. May God Bless her 100 fold.🙏🏾 I may need a Miracle for “Truth” our cars name🙏🏾"
We responded:
"Stephanie, we are so glad to hear that you were able to handle what you needed to handle with Sabree’s help! Thank you for letting people know the type of service we provide at Tyna Carter State Farm. Taking care of our people is what we always strive time to do. We hope “Truth” gets the miracle it needs. "
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Jerome Lassic

May 2, 2024

5  out of  5
rating by Jerome Lassic
"Tyna you have a great team. Sylvia has always been great. She's always asking for referrals and asking do we have additional insurance needs. Thanks for a great team Tyna."
We responded:
"Jerome, thank you for the review! We will make sure to let Sylvia know that you love her service. We appreciate you and look forward to many more years to take care of your insurance and financial services needs. "
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Patrick Carter

April 30, 2024

5  out of  5
rating by Patrick Carter
"Tyna Carter is by far the best ever. She really took out the time to help me when I needed it the most. Tyna and her staff are very professional. Customer service goes a long way and I can't say enough about how kind and warm felt dealing with Tyna and her staff. Tyna took her time to go over all the details of my insurance and made sure I was satisfied with what I was getting. I would recommend anyone who's looking for great coverage and knowledge of their policies to please go by and see Tyna Carter and staff at State Farm because you surely will not be disappointed."
We responded:
"Thank you so much for the fantastic review Patrick! We are glad to hear that we made your experience a great one. Thanks for recommending us in your review and for choosing Tyna Carter State Farm. We look forward to helping you with your future needs!"
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Raquan Baskin

April 30, 2024

5  out of  5
rating by Raquan Baskin
"I had the pleasure of being assisted by Zeriah. After speaking with her, I felt very confident in making a transition back to Statefarm. Any questions I needed to be answered, she was very knowledgeable in helping me with my questions. Overall great experience and glad to be back at Statefarm!!!!"
We responded:
"Raquan, thank you for coming back to State Farm and choosing Tyna Carter State Farm as your agency! Welcome back! Zeriah is all about service and I know she will be happy to hear that you were satisfied with her service. If you ever need anything please let us know because you can’t leave us again. We are family. :)"
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Jaterrica Scott

April 30, 2024

5  out of  5
rating by Jaterrica Scott
"Q, the office manager, is the absolute best at prioritizing your wants while also making sure you're not overlooking your needs and that is SO important. If we're talking insurance - Q is definitely the man to see!"
We responded:
"Thanks Jaterrica! Q is great at taking care of customers needs. He will love to read the kind words you left about his service. Thank you for the feedback and we hope you visit us again soon. "
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Justin Withrow

April 29, 2024

5  out of  5
rating by Justin Withrow
"They've been great while I have been dealing with my vehicle being repaired. Bree has been checking in on me to ensure I am taken care of... awesome folks without a doubt. Ty so much"
We responded:
"Thank you, Justin! We’re so grateful for your 5-Star rating! Service is what we are about so know we are always there if you need us. "
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Jamel Sledge

April 16, 2024

5  out of  5
rating by Jamel Sledge
"Thank you Tyna, you have a great team. Sylvia provided me with excellent service. She asked for referrals and I will be sending them over."
We responded:
"Thank you so much Jamel for giving us a 5-star review. Tyna Carter State Farm Agency love and need referrals so please send them our way. :)"
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Lakeisha Griffin - McCovery

April 3, 2024

5  out of  5
rating by Lakeisha Griffin - McCovery
"Had a pleasant experience today at this agency. My Husband and I was serviced by Mr. Q. He was extremely patience and knowledgeable. We were truly blessed."
We responded:
"Lakeisha we are so happy you enjoyed your experience with Q at Tyna Carter State Farm! We appreciate the great review and look forward to working with you in the future. "
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kinte fitzpatrick

March 28, 2024

5  out of  5
rating by kinte fitzpatrick
"A wonderful and friendly atmosphere."
We responded:
"Thank you Kinte for letting us and the community know about your experience with Tyna Carter State Farm! We look forward to taking care of you for all of your future needs. "