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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Michael Williams

August 22, 2025

5  out of  5
rating by Michael Williams
"The whole office was great, very professional and easy to work with. Kenya Crumble really stood out — she took her time, explained everything clearly, and made the process smooth. I appreciate the way she handled everything."
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Daryl Toney

August 21, 2025

5  out of  5
rating by Daryl Toney
"Crisslyn Jones is phenomenal. She was patient while working through some timing obstacles with switching carriers and provided great information and customer service. She followed up and checked on me. She answered all my questions and made the transition seamless."
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C Jackson

July 29, 2025

5  out of  5
rating by C Jackson
"Ms. Sadie King provided very courteous and professional service while helping to resolve a payment issue on my account. She was very knowledgeable (and patient) as we navigated various scenarios that may be causing my issue. Thank you (and the team) for consistently exceeding expectations!"
We responded:
"Thank you C Jackson for sharing your experience! Crisslyn Jones and the entire Tyna Carter State Farm team are delighted to hear that she provided professional, patient, and informative service throughout your insurance process. We’re committed to helping you find the best coverage for your needs and appreciate your kind recognition. Kudos to you as well for being such a wonderful client!"
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Faye Banks

July 29, 2025

5  out of  5
rating by Faye Banks
"I called Mrs. Carter’s Statefarm office for a quote and spoke to a Ms. Diamond who was very pleasant and understanding. She gave me a great and reasonable quote, that I told her I would definitely call her back. I called this morning and Ms. Diamond was not there, but Ms. Kenya asked if she could help me and I explain the situation and she went above and beyond to make sure my policies were correct and she even found me some extra discounts. I really appreciate working with this statefarm office. I am confident my insurance needs will be met with care and compassion. Thank for your time and patience with me. Thanks again."
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kenyatta bates

July 29, 2025

5  out of  5
rating by kenyatta bates
"I would like to commend the staff at this agency for continually working with me & following up with phone calls with me regarding car insurance quotes and renters insurance. What makes this even more dynamic is although until recently I was not ready to get auto insurance with this company, they continually followed up with me to see was ready. I am fairly new to Alabama and I just wasn’t ready to have auto insurance provided in this state. I did get renters insurance from their agency months ago and the agents were very patient with all of my questions“ & needs. They definitely made me feel comfortable with choosing them as a renters insurance agent so now I feel comfortable that I have chosen them to be my auto insurance patient"
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Jimmy Johnson Jr.

July 28, 2025

5  out of  5
rating by Jimmy Johnson Jr.
"Great staff with reliable service. Enjoy doing business with them."
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Patricia Reevey

July 24, 2025

5  out of  5
rating by Patricia Reevey
"I had the pleasure of working with Jerimiah Zeigler at the Tyna Carter - State Farm Insurance Agency in Montgomery, AL, and I can confidently say the experience was exceptional. From the very first contact, Jerimiah was attentive, responsive, and truly committed to understanding both my business and personal insurance needs. He asked the right questions, offered tailored solutions, and delivered outstanding customer service every step of the way. This office operates with a high level of professionalism and offers a true white-glove experience to their clients. Even when Jerimiah was out of the office, Kenya seamlessly stepped in to ensure our transaction was completed without delay—demonstrating the strength and reliability of the entire team. Thank you for making this experience so smooth and pleasant. I look forward to continuing our relationship and highly recommend this team for anyone seeking knowledgeable and dependable insurance professionals."
We responded:
"Patricia, thank you for your thoughtful and detailed review! Jerimiah Zeigler, Kenya, and the entire Tyna Carter State Farm Insurance team are grateful for your kind words. We’re committed to providing personalized, professional solutions for both your business and personal insurance needs, along with exceptional service every step of the way. It’s wonderful to hear that our team was able to make your experience smooth and pleasant. We look forward to continuing to support all your insurance needs for years to come!"
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Karlynn Morales

July 23, 2025

5  out of  5
rating by Karlynn Morales
"I had the pleasure to speak with Ms. Kenya C. She was very professional. She didn’t treat me as a customer just trying to buy some car insurance. If you didn’t know any better, you’d think I was a family member that she was trying to get the best deal/rate for. The experience was like no other company that I had spoken with. She was patient, kind, and I was looking for insurance for my daughter, so she treated me as if it were her own child she was trying to protect. Hands down KENYA is the best sales representative I’ve ever encountered and I appreciate what she was able to do for me. State Farm is blessed to have her representing the company."
We responded:
"Karlynn, thank you so much for your review! Kenya Crumble and the entire Tyna Carter State Farm team are truly touched by your kind words. Providing insurance with the care and dedication of family is at the core of what we do, and we’re so glad Kenya could deliver that experience for you and your daughter. Your appreciation means a great deal to us, and we’re honored to have the opportunity to serve your insurance needs."
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Tammy Thomas

July 22, 2025

5  out of  5
rating by Tammy Thomas
"Raven Peoples gave great customer service. Raven was very understanding and took care of all my needs; she also worked very hard to ensure that my husband's and my future needs would be handled."
We responded:
"Thank you so much Tammy for your kind words! We truly appreciate your feedback regarding your experience with Kenya at Tyna Carter's State Farm office. We never want mistakes to happen, but sometimes they do. I'm glad you allowed us the opportunity to correct the error, and we’re grateful for your understanding that we are all human. If you need anything else in the future, please don’t hesitate to reach out to Kenya or the team at Tyna Carter State Farm!"
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Daniel Williams

July 15, 2025

5  out of  5
rating by Daniel Williams
"Kenya Crumble was able to provide me with excellent service that saved me almost half the cost I was paying USAA. I highly recommend her and the State Farm team to provide all of your homeowners and auto coverages."
We responded:
"Daniel, thank you for sharing your experience! Kenya Crumble and the Tyna Carter State Farm team are delighted to have helped you save significantly on your coverage. We appreciate your recommendation and look forward to continuing to support all your insurance needs!"
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timothy holley

July 10, 2025

5  out of  5
rating by timothy holley
"Absolutely great to work with! Thanks again Raven!"
We responded:
"We’re thankful for your wonderful feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Michael Williams

July 1, 2025

5  out of  5
rating by Michael Williams
"I really appreciate Raven Peoples professionalism and assistance today, you were very helpful and polite so please keep up the good work... we need more of you in this world, thank you!!!"
We responded:
"We appreciate your thoughtful feedback, Michael! Raven Peoples and the whole Tyna Carter State Farm team are happy to have been of help. We’ll continue working hard to deliver the best service possible. Your message really inspires us!"
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Jeannie mann

June 30, 2025

5  out of  5
rating by Jeannie mann
"My FAVORITE Insurance AGENT! Tyna and her staff make it easy to do business with them. Always a pleasant and smooth experience with Mrs. Carter and her team! Thank You! You deserve 10 Stars!"
We responded:
"Jeannie, thank you so much for your incredible kind words! It truly means the world to me and the entire team to hear that we’ve made your experience pleasant and smooth. We’re honored to be your favorite insurance agent and are committed to continuing to provide you with the best service possible. Your support and trust inspire us every day. Thank you for being such a wonderful part of our journey. We truly appreciate you and look forward to serving you for many years to come!"
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Jenna Mullet

June 28, 2025

5  out of  5
rating by Jenna Mullet
"Kenya was SO helpful and sweet! She went above and beyond to make sure that I had everything taken care of on such short notice!"
We responded:
"Jenna, thank you for sharing your wonderful experience! Kenya truly shines when it comes to going above and beyond for our clients. We’re glad she could assist you promptly and with such care. Everyone at Tyna Carter State Farm appreciates your kind words!"
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Stephanie Williams

June 27, 2025

5  out of  5
rating by Stephanie Williams
"Raven, you’re been really helpful-thank you so much for your time and support today. I genuinely appreciate it."
We responded:
"We’re so glad to hear that Raven Peoples was able to assist you, Stephanie! At Tyna Carter State Farm, we’re committed to providing attentive and reliable support. Thank you for taking the time to share your experience. It means a lot to us!"
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Carol Beaver

June 25, 2025

5  out of  5
rating by Carol Beaver
"Everytime I need help or just anything Raven Peoples has been there to help in any way possible. She is professional, kind, knowledgeable, and just a great person all the way. I have never had any problems with anyone in this office. I just want to say Thank you so much for everything you do for your clients. God Bless You All."
We responded:
"Carol, thank you so much for your kind words and heartfelt message. Raven Peoples and everyone at Tyna Carter State Farm truly appreciate your trust and support. It’s wonderful to hear that Raven has been there for you with professionalism, kindness, and knowledge every step of the way. We are committed to providing the best service possible to all our clients, and your feedback means a lot to us. God bless you as well, and please don’t hesitate to reach out whenever you need anything! "
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BAM

June 25, 2025

5  out of  5
rating by BAM
"Ms. Kenya was awesome and knowledgeable on the matter. I look forward to working with her in the future."
We responded:
"BAM, we’re thankful for your feedback! Great to know that Ms. Kenya provided you with excellent service and was knowledgeable. Thank you again and we look forward to serving you again in the future at Tyna Carter State Farm! "
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Renae Hunter

June 24, 2025

5  out of  5
rating by Renae Hunter
"Jeremiah Ziegler is very patient when it comes to assisting with your insurance needs. He's very understanding and always willing to help. If you're looking for great insurance, he's definitely your guy⭐⭐⭐⭐⭐"
We responded:
"Thank you so much Renae for your fantastic! We’re so glad to hear that Jeremiah Ziegler was patient and understanding in assisting you with your insurance needs. His willingness to help truly makes a difference, and we're glad you found him to be such a valuable resource. If you ever need further assistance, don’t hesitate to reach out to us at Tyna Carter State Farm. We appreciate your trust in us!"
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skyla robinson

June 19, 2025

5  out of  5
rating by skyla robinson
"This is a fantastic company! My representative, Raven, is always highly professional and communicates exceptionally well. Anytime I have a question, she responds promptly and with genuine eagerness, which makes me appreciate this company even more. If you’re looking for a policy, I highly recommend asking for Raven—she’ll make sure your needs are met with great rates. Thank you, Raven!"
We responded:
"Skyla, thank you for your amazing review! We’re delighted to hear such positive feedback about your experience with Raven at Tyna Carter State Farm. Her professionalism and exceptional communication truly set her apart, and it’s wonderful to know that she is always there to address your questions with genuine enthusiasm. We appreciate your recommendation, and we’re here to ensure all your insurance needs are met. Thank you for choosing us!"
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Curtis Powell

June 16, 2025

5  out of  5
rating by Curtis Powell
"It such a great pleasure to work with Kenya , she made the process of getting my vehicles insured easy and she was very thoughtful of all the different options to go along with my policy. Definitely consider her before you make a call anywhere else. Thanks Kenya"
We responded:
"We truly appreciate your wonderful five-star review Curtis! It’s great to know that Kenya made your experience of insuring your vehicles smooth and straightforward. Her attention to detail and consideration of all your options exemplify the high level of service we aim for at Tyna Carter State Farm. Thank you for recommending her, and remember, we're always here to assist you whenever you need us."
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Eric Anderson

June 11, 2025

5  out of  5
rating by Eric Anderson
"Thank you, Kenya Crumble, for a job well done. You displayed a kind, professional manner when helping me. You made my options very clear. It was a comfortable experience."
We responded:
"Eric, thank you for taking the time to share your five-star experience! We’re so glad to hear that Kenya Crumble provided you with exceptional service at Tyna Carter State Farm. Her kind and professional approach is truly what we strive for, and it's wonderful to know that she made your options clear and created a comfortable atmosphere for you. Looking forward to serving you for years to come!"
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eric anderson

June 10, 2025

5  out of  5
rating by eric anderson
"Thank you Sadie King for a wonderful experience. You explained every thing with such clarity. You reviewed all my option for coverage which made me feel comfortable with my choice!!!! THX again"
We responded:
"Thank you, Eric, for your fantastic five-star review! We’re thrilled to hear that Sadie King provided you with such a wonderful experience at Tyna Carter State Farm. If you ever have more questions or need assistance, please don’t hesitate to reach out to our team. Thanks again!"
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Alberta Bell

June 6, 2025

5  out of  5
rating by Alberta Bell
"I called State Farm and the person I normally deal with wasn’t in but Kenya offered to help me. She was very friendly, helpful and willing to assist me. She had such a pleasant and professional attitude. I will be stopping by to see her in person. If you need assistance please call and speak with her. She is amazing."
We responded:
"Thank you, Alberta! We are so happy to hear that Kenya was able to assist you with such a friendly and professional attitude in the absence of your usual contact. At Tyna Carter State Farm, exceptional service is what we do and it’s fantastic to know that Kenya made a positive impression. We all look forward to seeing you in person, and if you ever need assistance, please feel free to reach out to her or our team. We're always ready to assist you!"
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Catherine West

June 4, 2025

5  out of  5
rating by Catherine West
"Great customer service! The staff is friendly and knowledgeable and they went above and beyond to ensure that my needs were met. I would highly recommend this agency to anybody in need of insurance coverage."
We responded:
"Thank you so much for your fantastic review! We’re delighted to hear that you experienced great customer service and found our staff to be friendly and knowledgeable. At Tyna Carter State Farm, we always strive to go above and beyond for our clients, and your recommendation means the world to us. If you ever need assistance or have any questions about your insurance coverage, please don’t hesitate to reach out. We're here to help!"
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daekyu

June 4, 2025

5  out of  5
rating by daekyu
"Kenya is outstanding in her job!"
We responded:
"Thank you Daekyu! Kenya is outstanding and we are glad she is on the Tyna Carter State Farm team! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."